WHERE IS THE STORE BASED? We are based in the United States.
DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US? WHERE DO YOU SHIP FROM? We ship from our warehouses in the United States and abroad. However, different items may ship from different locations, so please keep in mind that your items may be shipped separately if you order more than one item.
We accept orders from most countries! :)
WHAT IS THIS NEW RAD CLOTHING STYLE CALLED "RETROWEAR"? We are all about Retrowave, 80s, and 90s nostalgia fashion and style! Think Robocop, Lethal Weapon, Van Halen, and Miami Vice (among many more examples)! Basically, we take stuff that our generation is really nostalgic for, capture that vibe, and translate it into super rad clothing and accessories! And the best part is, some people even seem to become nostalgic for times they've never lived in thanks to this style - how cool is that? (Read more about the Retrowave style & movement here!)
SO, ARE YOU LEGIT? We are legit! :) We love what we do and would love to show you how we translate our passion into happy, satisfied customers! (See our customer reviews here!)
WHAT SIZES ARE AVAILABLE FOR YOUR CLOTHING? We offer different sizes for different clothing. Each product will have its own measurements for you to compare. If you have any sizing questions, please chat with us and we'll help you out!
WHAT IS VICTOR PLAZMA'S REFUND AND RETURN POLICY? Please see our full Refund and Return Policy here.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Most of our products require 1-3 business days for production, for final delivery please allow production time + shipping time.
Standard Shipping is 8-10 business days.
Our mission is to provide as quick of a delivery window as possible, but the final delivery time will, of course, depend on the final shipping destination and the location of the warehouse from which your item ships.
HOW ABOUT ORDER TRACKING?
Tracking information for all orders will be sent to you directly as soon as it becomes available. You can also track your orders online here.
I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS? We ship from different warehouses so some items might arrive earlier than others. If you'd like to know the status of your other items, please email us with your name and order number at email@example.com.
WHAT ABOUT POSSIBLE CUSTOMS FEES? Unfortunately we cannot be held responsible for any customs fees once the items have shipped. Please understand that by purchasing our products, one or more packages may be shipped to you and customs fees may be applicable when they arrive to your country.
WILL THIS ITEM GET TO ME BEFORE _________? Please take into account our listed shipping time frames and order in advance so as not to risk having the item not arriving on time. While we will do our utmost to expedite the shipping process, please understand that we cannot be held responsible for items that do not arrive before specified dates as there are factors beyond our control.
CAN I CANCEL/CHANGE MY ADDRESS/ORDER? Please email us as soon as possible if you wish to change or cancel your order. Most of our items are made to order. Because of this, please note that we are unable to accept cancellation requests or make any changes to your order more than 24 hours from when the order is placed or once the item has been fulfilled and marked as shipped, whichever comes first.
I received the first item of my first order from Victor Plazma yesterday, and to be honest, I was a little nervous, since they haven't posted on socials in a while, but never fear! The item arrived way quicker than I expected. It's nice and soft. The print is perfect and honestly, the tag on the shirt itself is almost as cool as the actual print. I feel bad for other people that I'm the only one who gets to see that part.
I ordered a medium with a bit of trepidation. I can definitely fit in a large, but this fits just right so that if I do lose a bit of weight, the shirt isn't going to suddenly balloon on me.
Can't wait to receive the rest of my order now, this shirt has definitely alleviated my concerns.
The design is just what I expected, the colors complement each other very nicely. It looks flashy in just the way you would expect and hope for if you like this style and buy this product. Very good fit and good feel inside as well.
I've been doing a restructure of my wardrobe to attune to the Synthwave/1980's style and this variety jacket was literally perfect. I wanted one that had no sport team affiliation but a nice catchy design featuring an 80's element. I've gotten a few compliments so far both from people who grew up in the 80's as well as fellow 90's generation people.