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  • FAQ

    How do I get my files?

    Instantly. A download link appears on the confirmation screen at checkout and is emailed to you at the same time. Nothing ships. Full details here.

    My email has not arrived.

    Check spam first — download emails end up there more than they should. The link is also on your order confirmation page. Still nothing? Email support@victorplazma.com with your order number and I will send the files directly.

    Do the links expire?

    No. Buy once, download whenever.

    What sizes do I get?

    Wallpaper packs include phone, desktop and ultrawide sizes — six resolutions in total. Posters are print-ready at 300 dpi. Every product page lists exactly what is in that pack.

    Can I use these commercially?

    Creator Assets and the All-Access Pass come with a commercial licence. Wallpapers and posters are personal use. The licensing page explains both in plain English.

    Can I get a refund?

    Digital files cannot be returned, so all sales are final — but if a file is broken, wrong, or not what the page described, I will fix it or refund it. The full policy is here.

    What is the All-Access Pass?

    Everything in the shop, plus every new pack released in the following twelve months, delivered automatically as it lands.

    Can you make something custom?

    Sometimes. Email support@victorplazma.com and tell me what you have in mind.

    Do you ship anything?

    No. Everything here is a download — there is nothing to post and no address to enter.

    Contact Us

    Get in touch with the Victor Plazma Retrowear Crew

    We're here for you! If you have any questions or concerns, don't hesitate to reach out. Our friendly team is ready to assist you. Contact us today and let's chat!